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№163202, Последнее обновление: 30 мая 2017
Резюме Senior Key Account Manager, Мультимедиа, Internet, Mobile, Технологии, IT, Веб-разработка, Маркетинг, Исследования, mediajobs.ru
(25 ноября 1974)
Пол: Женский
Гражданство: Россия
Желаемая должность и зарплата

Senior Key Account Manager

Тип занятости: Постоянная работа
График: Полный рабочий день
Опыт работы 7 лет, 11 месяцев
Апрель 2015 — Май 2016
1 год, 2 месяца
Oracle Russia & CIS
Технологии, IT, Веб-разработка
Moscow

Partner Service Delivery Manager
Driving and implementation of Oracle's Strategy through Support Providers Managing the executive relationships with partner leaders Conducting performance reviews with designated Support Providers Driving and implementation of Oracle’s objectives that facilitate the attainment of the Business Partners and Oracle goals Appropriate driving Support Providers engagements to bring new business opportunities Ensuring all contractual agreements between Oracle and its partners are implemented and maintained Act as single point of escalations for issues between Oracle and designated Support Providers Region – CIS region (Ukraine, Kazakhstan, Azerbaijan, Uzbekistan, Tajikistan, Turkmenistan, Kirgizstan, Moldova, Mongolia) Onboarded Partners: Logycom in Kazakhstan Train Consultancy in Uzbekistan Turkmen Tranzit in Turkmenistan Mont Blanc and Service UA in Ukraine Managing Service partners - Elsi Tech (KZ), Jet (KZ, UZ, UA), S&T (UA), Gantek (KZ, AZ, GE), RISK (TJ, AZ), CASPEL (AZ), SINAM (AZ), Terratech (KRG), Technoserv (AM, UA), UGT (GE), ITZone Mongolia, DAAC Moldova
Onboarded new Partners: • Logycom in Kazakhstan, • Train Consultancy in Uzbekistan, • Turkmen Tranzit in Turkmenistan • Mont Blanc and Service UA in Ukraine, • RISK in Azerbaijan and Tajikistan Achieved the Full Green Delivery SLA matrix for all Delivery partners. Ensured support for new premium Exadata products on perspective Turkmenistan and Azerbaijan markets. Pool of partners - Elsi Tech (KZ), Jet (KZ, UZ, UA), S&T (UA), Gantek (KZ, AZ, GE), RISK (TJ, AZ), CASPEL (AZ), SINAM (AZ), Terratech (KRG), Technoserv (AM, UA), UGT (GE), ITZone Mongolia, DAAC Moldova
Июль 2012 — Февраль 2015
2 года, 8 месяцев
F5 Networks
Технологии, IT, Веб-разработка
Москва

Service Channel Manager, Russia, CIS, Eastern Europe, Nordic
Work with Services Director and VP Professional Services EMEA to provide structure and manage Strategic Alliance Partners Service Delivery obligations and requirements and to globalise the F5 Service Delivery Partner Programme Instigate new EMEA and Global Partner Programmes initiatives where appropriate. Undertake process to audit Strategic Partners on a regular basis to ensure adherence to the services partner programme requirements. Where necessary, put in place action plans and drive service improvement programmes. Act as key Service Escalation point for in region partners. Provide reporting and Service input relating to Strategic Partners to enable business reviews to take place and to articulate understanding of remit of responsibility. Represent F5 Professional Services at Quarterly Business Reviews with Global Accounts. Provide Contract overview information in central repository and be Service Lead for Strategic Alliance Partnerships in order that F5 colleagues can understand the commercials and structure of F5 and Strategic Partner relationships. Region - Nordic including Iceland, Eastern Europe, Russia, CIS, Central Asia. Built a Service Partner Network in Russia from scratch. Onboarded Service partners - CTI and CompTek in Russia. Managed to enable CompTek as Authorized Training Center. Managing Service partners - IBS, CROC, I-Teco in Russia, AddPro (SE and DK), Dubex (DK), Basefarm and Datametrix in NO, Sygate (SE &FI), Clico (PL), ANECT (CZ), Actinet (CZ), S&T (CR), Sedam IT (CR), Veracomp (RO, PL), CompTek (KZ). Ensured gradual growth of Service renewals at 20% per annum approx.
Built a Service Partner Network in Russia as a Green Field Market. Managed to enable CompTek as Authorized Training Center in Russia. Improved Channel competition and resolved partner conflicts. Ensured support for 4 new products in Eastern Europe and 2 focus products in Nordic. Pool of partners: • Russia - CTI, IBS, CROC, I-Teco, Inline, NVision, Technoserv, • Nordic - AddPro (SE & DK), Dubex (DK), Basefarm (NO),Datametrix (NO), Sygate (SE & FI), • Eastern Europe - Clico (PL), ANECT (CZ), Actinet (CZ), S&T (CR), Sedam IT (CR), Veracomp (RO, PL), • CIS - CompTek (KZ).
Ноябрь 2011 — Июль 2012
9 месяцев
Huawei Technologies
Технологии, IT, Веб-разработка
Moscow

Service Account Manager, Yota
Services sales. Support, Implementation, HWS, Training, Turn Key, Managed Services. Responsible for Yota account. Negotiation of Service Contracts. Negotiated a Managed Services contract for the entire Yota network Ensured service sales for network rollout in all Yota regions including Moscow.
Account - Yota; Achievements: Ensured service Sales for network rollout in all Yota regions including Moscow. Negotiated a Managed Services contract for the entire Yota network.
Май 2011 — Ноябрь 2011
7 месяцев
Tieto Rus
Технологии, IT, Веб-разработка
Москва

Key Account Manager
• Identify and qualify new Sales Opportunities within designated area; • Drive Sales Opportunity into a successful deal and secure signing Contract with the Customer; • Responsible for Commercial strategy, Terms & Conditions, and associated risk exposure; • Secure Sales opportunity profitability and cash flow level according to Sales Directive and MU Specific Work Instruction for Sales Directive framework; • Ensure that the final pricing, Commercial Terms and Conditions specification allows efficient Customer Contract/Purchase Order execution; • Prepare offers, tender responses and other business related correspondence; • Meet/exceed Financial and Operational targets; • Develop and maintain relations with the individuals in the customers organization; • Provide input to the internal forecasting processes; • Account responsibility - MegaFon;
Account - MegaFon; Achievements: Ensured entire Support contract renewal. Negotiated development of new features for production SMS/VM system
Июнь 2008 — Апрель 2011
2 года, 11 месяцев
Nokia Siemens Networks
Технологии, IT, Веб-разработка
Москва

Key Account Manager, Tele2
•Identify and qualify new Sales Opportunities within designated area; •Secure alignment of new Sales Opportunities with KA Growth Plan; •Drive Sales Opportunity into a successful deal and secure signing Contract with the Customer; •Responsible for Commercial strategy, Terms & Conditions, and associated risk exposure; •Secure Sales opportunity profitability and cash flow level according to Sales Directive and MU Specific Work Instruction for Sales Directive framework; •Ensure that the final pricing, Commercial Terms and Conditions specification allows efficient Customer Contract/Purchase Order execution; •Prepare offers, tender responses and other business related correspondence; •Meet/exceed Financial and Operational targets; •Develop and maintain relations with the individuals in the customers organization; •Provide input to the internal forecasting processes; •Account responsibility – Tele2 Russia Services revenue achevements - 120-125% of the quarterly target. Won a 2010 round of the tender for the entire network expansion. Negotiated all Services contracts with Procure it Right (PIR) in Stockholm. Till 05.2010 - Solution Sales Manager, Services • Marketing and selling of services in defined customer account teams • Preparation of the Services Offerings in co-operation with the Sales Director, CAT and the respective Country Service Team. • Coordinating the tender work according to Service Tendering Process. • Managing the service bid team during service offer preparation. • Defining services solution and scope. • Preparing bid directive for service bid team. • Consolidating of the bid and doing pricing of the service offering for submission to the customer. • Contract negotiations - complete set of contracts - Support, License Subscription, Implementation, Managed Services. • Operators – VimpelCom (Russia, Uzbekistan, Kirgizstan, Armenia) Secured installed base at Vimpelcom network for 3G upgrade and expasion, Negotiated all Services contracts with Beeline, including Software Support Contract, License Subscription Contract, Implementation Contract.
Account – Tele2 Russia Achievements: Services revenue achievements - 120-125% of the quarterly target. Won a 2010 round of the tender for the entire network expansion. Negotiated all Services contracts with Procure it Right (PIR) in Stockholm
Образование
2008
Financial University under the Government of the Russian Federation
Master Degree in Financial Management
1998
Moscow Institution of Radio Technique
Master Degree in Radio Engineering
Профессиональные навыки
Sales Management, Sales Planning, Channel Management, People Management, Service Sales, Solution Sales, Key Account Management, Contracts Negotiation, Service Quality Management, Motivation, Channel Partner Development, Cost Analysis, Cost Management, Pricing, Tender Management
Дополнительная информация, личные качества
Extensive experience working with Technical Support, Service Scoping and Pricing, Sales and Delivery Management, Services Partner Channel development within the large region like Nordic, Easter Europe, Russia and CIS. - 18 years in Telecommunication including Ericsson, Siemens, , Huawei - 10 years Selling Services - Channel Management for Nordic, Eastern Europe, Russia, CIS, Central Asia region - Worked with most of major Service Providers in Russia and CIS - Managed cross-functional distributed across the Europe teams of up to 15 professionals - Master Degree in Telecom. and Financial Management
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