Industrial Color, New York
Мультимедиа, Internet, Mobile
• Actively contributed to sales efforts of a visual asset management software service by responding to new leads, advancing internal cross-promotional efforts, and building new external relationships in the media, entertainment, and retail industries.
• Served as primary point of contact for multiple clients, with specialization in addressing workflow questions, troubleshooting, and new user training.
• Coordinated internal and external promotional events, including client conferences.
• Managed company blog, including editorial responsibility for content and editorial calendar.
• Researched and reported upon strategies for improving client experience, improving internal workflow models, and minimizing operational costs, in collaboration with technical development team.
• Select clients: Victoria’s Secret, Showtime, New York & Company, NBC Universal, Old Navy, HBO, WB, AMC