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№52982, Последнее обновление: 07 декабря 2010
Резюме Account manager, Менеджер по работе с клиентами, Менеджер отдела продаж, Технологии, IT, Веб-разработка, mediajobs.ru
Желаемая должность и зарплата

Account manager, Менеджер по работе с клиентами, Менеджер отдела продаж

130 000 руб.
График: Полный рабочий день
Опыт работы 15 лет, 4 месяца
Январь 2009 — по настоящее время
Cisco Systems
Технологии, IT, Веб-разработка


Channel Service Account Manager
Responsible for managing all indirect sales-oriented activities with Russian Channel partners including marketing, sales promotions, presentations and other reseller-related support. Conducting training sessions to the distribution channels and then to end-customers to facilitate increase in Cisco services sales. Interacting with Cisco distributors and resellers to ensure 75% of renewal opportunities and 30% up sell to multi-year for both new and renewal business. Focus on company services by working with account management and channel teams to ensure successful sales of solutions through Channel partners. Understanding of large channel organization, solution selling and comfortable engaging with mid-level management and other decision makers, able to work with cross functional teams. Experience in creation of channel strategies and successful execution of Channel partner business plans including negotiations, sales, marketing and services go to market plans.
Январь 2007 — Декабрь 2009
3 года
Cisco Systems
Технологии, IT, Веб-разработка


Inside Renewal Sales Representative
Responsible for increasing the renewal rate for Cisco services and securing on-time renewal with the end-customers based in Russia and CIS. Contacted the existing customers in an effort to consult and sell all renewal service contracts and introduce new services options. Responsible for proactively calling, follow up, managing and closing all assigned renewal opportunities and business relationships in pursuit of an assigned renewal quota. Successfully delivered 70% of renewal opportunities quarterly. Increased customers' understanding of Cisco services to drive cross-selling, up-selling and renewal opportunities. Interacted with Product Account Manager and Partner teams while establishing and enforcing customer renewal processes and guidelines. Provided track of all stages of the renewal opportunities, customer data and customers' status within internal systems. Responsible for achieving quarterly and annual sales goals.
Январь 2005 — Декабрь 2007
3 года
MVS USA, Inc.
Технологии, IT, Веб-разработка


Inside Sales Manager
Acted as the single point of contact for assigned customer accounts in Europe, Russia, Baltics & CIS. Successfully implemented new sales programs by worldwide promotions. Experienced with product and service sales and provisioning for all generations of Inmarsat systems and Iridium land mobile and maritime. Broad experience and knowledge regarding sales and support to Maritime, Government, Broadcasting and Energy sector customer base utilizing international narrow and broadband mobile satellite systems. Maximised revenue from existing accounts, working in close and active cooperation with Field Sales colleagues in the USA, Europe and Russia. Successfully delivered a 25% annual increase in overall sales. Composed contracts, amendments, sustained and updated customer tariffs. Organized and conducted sales presentations and product demonstrations.
Январь 2004 — Декабрь 2005
2 года
MVS USA, Inc.
Технологии, IT, Веб-разработка


Sales Coordinator
MVS USA Inc. is a global mobile satcom service provider and a top-tier distribution partner of Inmarsat Ltd and Iridium Ltd. Responsible for traffic and inventory control for Inmarsat product lines. Handled Inmarsat troubleshooting with Land Earth stations and technical department of Inmarsat support group of headquarters in the UK. Post sales support and directions. Coordination of Inmarsat products and Value-Added services sales between the various international offices. Operated the billing system, tariff plans and other customer related information.
Образование
2000
Universitet Rossijskoj Akademija Obrazovanija
Linguistics, Faculty of Foreign Languages, BA
2007
Rossijskaja Ekonomiceskaja Akademija im. G.V. Plehanova
Знание иностранных языков
английский
Свободный, устный и письменный
Профессиональные навыки
Sales and customer facing experience. Experience with embedded and wireless technologies. Knowledge in ERP-systems, accounting and billing processes.
Дополнительная информация, личные качества
Ability to convince and lead, good listening skills. Customer and positive result-oriented. Organized, creative, resistant to stress. Always interested in a close interaction with customers. Good communication skills, strong ability to learn.
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